Yes you can use most any SUP pump. The only caveat is that the pump will need to push sufficient air to inflate the FloorBoost to the required psi. Your pump should be at a minimum a two stage pump with the first stage being a minimum of 380 lpm and the second stage being a minimum of 70 lpm. Our supplied pump guarantees lifting of up to 225 pounds at 450/70 lpm.

Are you using an approved pump? Is it working properly? Remove the connection and reseat the air-hose prior to attempting the inflation again. Be sure you are not exceeding the suggested weight limit. If you are able, try pushing back gently with your feet in order to allow air to flow more freely towards the front of the FloorBoost. If you are a caregiver, try to gently pull back on the seat back.

Yes, for your safety, it is recommended to wait until the FloorBoost is fully inflated as it provides the greatest stability.

The FloorBoost pump operates in two stages. In the first stage, air is rapidly drawn into the FloorBoost. The second stage is the high-pressure phase, which completes the inflation process to your desired psi. You will notice a distinct change in sound between the two stages, this is completely normal.

Currently, we only ship to addresses within the United States, including Alaska and Hawaii.

The inflation time for the FloorBoost varies. For someone weighing around 170 pounds, it takes about 1 minute and 30 seconds. For those weighing up to 225 pounds, it may take up to 2 minutes and 25 seconds.

The FloorBoost weighs only 15 lbs. With the portable air pump and carrying bag included, the total combined weight is 17.5 lbs.

The FloorBoost can be used wherever you need a lift. This pump is battery-powered, so you don’t need an electrical outlet to operate it. The FloorBoost is suitable for use in various locations, such as inside the house, in the driveway, in the backyard, and more.

The FloorBoost has a max lifting capacity of 225lbs.

The FloorBoost is made from a durable PVC-coated material designed to withstand high pressures. When fully inflated to 8 PSI, it becomes rigid and can support several hundred pounds.